Schedule a Ride

Disclaimer:

  • Please be ready 60 minutes plus travel time prior to the requested drop-off time. Please be ready to leave when the driver arrives. Drivers will wait a few minutes for you upon arrival.
  • 3 no shows within a 90-day period will result in a 10-day suspension of service.
  • You may schedule the same trip for multiple days by simply scheduling new trips online for the other dates or by calling our call center.
  • NET Trans cannot transport passengers within the city limit borders of Johnson City, Kingsport or Bristol. Please do not book trips that start and end within the city limits of Johnson City, Kingsport or Bristol. You must use the transportation service for that city.
  • FTA guidelines for wearing masks- Currently the FTA has a mask mandate for anyone riding public transportation. The mandate is set to expire on January 18, 2022 but we do not know if it will be extended or not.
  • No tips or gifts please
  • If you are booking a trip under a current NET Trans contract, please call us to book your trip.
  • Refund Policy
  • You may use this form to calculate the cost of trips by filling in the trip information but not moving forward with your payment.
  • If you are booking a trip that is outside of the 8 counties we serve, please call us to book your trip.

Questions? Please call: 423-975-5018