Let us take you where you need to go:
Anyone can ride! NET Trans is your source for regional public transportation. Service includes door-to-door non-emergency transportation to anyone requesting a ride in our service area. Our fleet is equipped with wheelchair lifts and ramps with industry-leading securement systems.
NET Trans is a regional public transit system that provides transportation to citizens in an eight-county area, including:
We also provide service to urbanized areas outside city limits such as Bristol, Kingsport, Johnson City, etc.
Public rides are scheduled on a first-come, first-serve basis. Reservations must be made by 12:00 pm the business day before the trip. If you need to book a trip outside of our service area, please call the Call Center to discuss your needs. NET Trans is responsible for providing door-to-door service when possible. Our drivers will assist passengers in and out of the vehicle. You may schedule a ride by contacting our Call Center at 423-461-8233 or by using our online form.
Before being offered a position with NET Trans, prospective drivers must complete a functional abilities test, pre-employment drug screen, National Criminal Background check and a DOT physical. Once hired, the drivers are subject to random drug testing. Each driver goes through a week of intensive training, including on the road training with a veteran driver. Topics covered during this week include passengers with disabilities, passenger safety, defensive driving, and proper wheelchair securement.
Net Trans is not responsible for any damage to personal belongings during transport. We advise that you only bring aboard items that can be contained to your seating area to prevent any issues.