ADA Compliance

To file a complaint alleging that the First Tennessee Human Resource Agency has not complied with ADA regulations, please fill out the complaint form on the FTHRA site (available in English and in Spanish).

Para presentar una queja alegando que la Agencia de Recursos Humanos de First Tennessee no ha cumplido con las normas de la ADA, complete el formulario de queja en el sitio de FTHRA (disponible en inglés y en español).


To request reasonable modification(s), please follow the instructions contained in the following document:

Reasonable Modification of NET Trans Regional Public Transit Policies

Para solicitar adaptaciones razonables, siga las instrucciones contenidas en el siguiente documento:

Modificación Razonable de NET Trans Regional Público Transít Políticas


What Is Website Accessibility?

Web accessibility means that people with disabilities, including age-related impairments, can perceive, understand, navigate, and interact with websites and tools so that they can contribute equally without barriers.

Website Accessibility Statement

We are committed to improving the accessibility and usability of our website. We strive for the highest level of accessibility for people with disabilities and make every reasonable effort to ensure that the entirety of our website is accessible by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

Currently, we are in the process of updating our website to implement relevant portions of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.0, as our web accessibility standard. The accessibility of our website will be evaluated, as well as tested with assistive technology, including but not limited to screen readers and screen magnifiers. We will also test our site with users with disabilities who use these technologies. These processes will facilitate accessibility for everyone, regardless of disability or device used to access information on our website.

Periodically, we will inspect our website to ensure it conforms with our web accessibility standards and/or to identify where support and guidance are needed to continue to advance website accessibility.

Contact Us with Website Accessibility Questions or Comments

Please know these efforts are active and ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact us by filling out the Website Accessibility Contact Form.

The Website Accessibility Contact Form is for visitors using assistive technology who may need further assistance or who would like to report an accessibility issue. For all other inquiries, please visit our general Contact Us page.